POLITÍCA DE PRIVACIDAD
This statement applies only to information collected on the website The policy will take effect on January 1, 2017.
AGAVUS collects information from you when you place an order. When applying for or registering on our site, you will be asked to enter your: first and last name, email address, postal address, telephone number, or credit card information. In addition, all videos and photos published on our website or social networks are visible to the public without restrictions. You can also unsubscribe from our communications at any time by clicking on the link at the bottom of each email or by sending an email to
AGAVUS is not responsible for the information that is entered in the different payment engines, which it uses to make its payments.
COLLECTION OF PERSONAL IDENTIFICATION INFORMATION
We collect two types of information about our Visitors and Users:
Unidentified and non-identifiable information relating to an unidentified Visitor or User, which may be made available to us or automatically collected through your use of the Services ("Non-Personal Information"). Such Non-Personal Information does not allow us to identify the Visitor or User from whom it was collected.
Non-Personal Information collected by us mainly consists of technical and aggregate usage information, such as browsing and click-stream activity of visitors and service users, heat maps and page scrolling, information not Identifier on the visitor's or user's device, operating system, internet browser, screen resolution, language and keyboard settings, internet provider, referral / exit pages, date and time stamps, etc.
Individually Identifiable Information, that is, information that identifies an individual or that with reasonable effort can lead to the identification of an individual or can be private or sensitive in nature ("Personal Information").
The Personal Information collected by us consists mainly of contact information (for example, email address or phone number), billing information (name, physical billing address, details of transactions and payment method), information about a browsing or usage session (IP address, Geo-location or unique device identifier), details regarding connected third-party accounts (such as the email or username of a connected PayPal, Google or Facebook account), scanned identification documents that have been provided to us (for example, an identity card, driver's license, passport or official company registration documentation), correspondence (including that made through or uploaded to our services) and any other Information Personnel provided by visitors or users through their access and / or use of the Services.
To avoid any doubt, any Non-Personal Information that is connected or linked to Personal Information (for example, in order to improve the Services we offer) is considered and treated by us as Personal Information, as long as there is such a connection or link. .
HOW IS THE COLLECTION OF INFORMATION
There are two main methods we use:
We collect information through your use of the Services. In other words, when you are visiting or using our services, even when browsing the Website or a Website of any User, register a User Account, edit your User Website and upload information and content and / or download and use any Wix Application or Mobile Application, we are aware of this and may collect, compile and record such uses, sessions and related information, either independently or with the help of third party services as detailed in Section 8 below. , including through the use of "cookies" and other tracking technologies, as further detailed in Section 9 later.
We collect information that you voluntarily provide us. For example, we collect the Personal Information that you provide to us when you register for our Services; when you log into our Services through third party services such as Facebook or Google; when you make purchases and / or register domain names; when you submit or upload such Personal Information when using any of our Services or when communicating with us directly.
WHY THE INFORMATION COLLECTION
We collect such Personal and Non-Personal Information for the following purposes:
To supply and operate the Services;
To further develop, personalize and improve our Services, based on the preferences, experiences and common or personal difficulties of Visitors and Users;
For our Users to enjoy permanent customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized notifications and promotional messages related to the service (as described in more detail in Section 10 below);
To facilitate, sponsor and offer certain contests, events and promotions, determine the eligibility of participants, monitor performance, contact winners and award prizes and benefits;
To create aggregated statistical data and other aggregated or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services;
To improve data security and fraud prevention capabilities;
To comply with applicable laws and regulations.
AGAVUS, in conjunction with its marketing, analytics and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags, and scripts). These technologies are used to maintain, supply and improve our Services on an ongoing basis and to provide our Users and their Users' Users with a better experience. For example, thanks to these technologies, we can maintain and track the preferences of our Users and authenticated sessions, to better secure our Services, identify technical problems, user trends and the effectiveness of campaigns and to monitor and improve the overall performance of our Services
Cookies: For some of these technologies to work properly, a small data file ("cookie") must be downloaded and stored on your device. By default, we use various persistent cookies for the purposes of authenticating sessions and users, security, maintaining User preferences (for example, on the default language and settings), connection stability (for example, to upload media, use e-Commerce features, etc.), monitor the performance of our services and Marketing campaigns, and in general to offer and improve our services. If you wish to delete or block cookies, consult the help and support area of your internet browser for instructions on how to locate the file or directory that stores cookies. Information on how to delete or control cookies is also available at www.aboutcookie.org (Please note that this page is not owned by Wix, therefore we cannot ensure that it is correct, complete or available). Please note that clearing our cookies or disabling cookies or future tracking technologies may prevent you from accessing certain areas or features of our Services, or may adversely affect your user experience.
Clear Gifs: We and certain Third Party Services may employ a software technology called clear gifs or transparent gifs (also known as Web beacons / Web Bugs), which enables them and us to improve our Services by measuring their effectiveness and performance. . Clear Gifs are small graphics with a unique identifier, similar in function to cookies; However, unlike cookies, they are not stored on your device, but rather are embedded within our Services.
Flash and HTML5: We and certain Third Party Services may use certain tracking technologies known as "Flash cookies" and "HTML5", primarily for advertising purposes. Various internet browsers may offer their own management tools for removing or blocking these types of technologies. Additional information about the management of Flash cookies is available here. http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html (Please note that this page is not owned by AGAVUS, therefore we cannot ensure that it is correct, complete or available)
Behavioral Targeting / Re-Targeting (Behavioral Targeting / Re-Targeting): Some third-party ad networks may display advertising on our Website or manage our advertising on other websites. These third parties may use certain tracking technologies to collect Non-Personal Information about your activities on the Services and different third-party websites to serve you targeted advertising based on your interests and preferences. You can opt out of receiving targeted ads from certain ad networks by clicking here (or if you are in the European Union, click here ). Please note that this is not an option to not receive any advertising.
"Do Not Track" Signals: Please note that we do not change our practices in response to a "Do Not Track" signal in the HTTP header from a browser or mobile application.
AGAVUS has implemented security measures designed to protect the Personal Information that it shares with us, including physical, electronic and procedural measures. Among other things, we offer secure HTTPS access to most areas of our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by a connection with industry standard SSL / TLS encryption; and we regularly maintain a PCI DSS certification (Payment Card Industry Data Security Standards). We also regularly monitor our systems for potential vulnerabilities and attacks, and regularly look for new ways and Third Party Services to further improve the security of our Services and the protection of the privacy of our Visitors and Users. However, despite the measures and efforts made by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users' User Information, or any other User Content that you upload, post, or share. with Wix or anyone else. Therefore, we invite you to establish strong passwords for your User Account and Website, and avoid providing us with any confidential information that you believe disclosure could cause substantial or irreparable harm. Also, due to certain areas of our services they are less secure than others (for example, if you set your request ("ticket") to the support forum to be "public" instead of "private", or if you navigate to a page not SSL), and as instant messaging and email are not recognized as secure forms of communication, we request and encourage you not to share any Personal Information in any of these areas or by any of these methods. If you have questions regarding the security of our Services, you are more than invited to contact us at firstname.lastname@example.org
AGAVUS may collect statistics on the behavior of visitors to its websites and social networks. For example, AGAVUS may monitor the most popular topics on our site and social networks. AGAVUS may display this information publicly or provide it to others. However, AGAVUS does not disclose personally identifiable information other than that described below.
We may also collect the following technical information about you when you visit our website: browser type and operating system, internet speed, time spent browsing the site, visits, views and other data related to traffic, IP address, URL of reference, etc. This information through the use of order / registration forms, Google Analytics, and our own analytics software. In turn, we use this information to improve the overall site experience. We may share aggregated traffic or demographic information with third parties such as advertising partners, sponsors, or investment companies, but we will not provide third parties with your personal information such as your name or email address.
PROTECTION OF PERSONAL IDENTIFICATION INFORMATION
AGAVUS discloses personally identifiable and personally identifiable information only to those of its employees, contractors and affiliated organizations who need to know that information to process it on behalf of AGAVUS or to provide services available on AGAVUS websites and social networks and who have agreed not to disclose it to third parties. Some of those employees, contractors and affiliated organizations may be located outside of their home country; By using the AGAVUS website, you agree to the transfer of such information to them. Mainly parcel services, payment methods such as PAYPAL and or MERCADODEPAGO.
AGAVUS will not personally rent or sell personally identifiable information and personally identifiable information to anyone for its own direct marketing purposes without your consent. With the exception of its employees, contractors and affiliated organizations, as described above, AGAVUS discloses potentially personally identifiable and personally identifiable information only when required to do so by law (for example, in response to a subpoena, court order, or other request. government), OR when AGAVUS believes in good faith that disclosure is reasonably necessary to protect the property or rights of AGAVUS, third parties or the general public. If you are a registered customer or participant in the AGAVUS website or social media contest and have provided your email address, AGAVUS may occasionally send you an email to inform you of new features, request your feedback, or simply keep up to date with what is happening with AGAVUS and our products. If you send us an email or live chat request (for example via a support email or through one of our chat / feedback mechanisms), we reserve the right to post it to help us clarify or respond to your request or to help us support other users. AGAVUS takes measures reasonably necessary to protect itself against unauthorized access, use, alteration or destruction of potentially identifiable and personally identifiable information.
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